Associate – Business Analyst (Back Office – Finance & Accounting) – Bengaluru (0-3 years)
Full-Time @ExlService Holdings, Inc. posted 22 hours ago Shortlist Email JobJob Detail
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Job ID 61717
Job Description
Associate – Business Analyst (Back Office – Finance & Accounting)
Location: Bangalore
Work Mode: Hybrid
Experience: 0–3 Years
Department: Back Office – Finance & Accounting
Job Overview
We are seeking an Associate – Business Analyst to support US Collections within the Finance & Accounting Back Office team. The role involves contacting customers, managing receivables, preparing reports, and supporting month-end processes while collaborating with cross-functional teams.
Key Responsibilities
- Contact customers with past-due accounts to recover outstanding balances.
- Monitor Accounts Receivable (A/R) aging reports and prioritize collection efforts.
- Maintain accurate and updated collections records in the accounting system.
- Understand customer agreements and resolve issues impacting collections.
- Prepare and distribute collections reports and analysis for management review.
- Support month-end and year-end close activities related to receivables.
- Work with internal teams to identify discrepancies and resolve payment-related issues.
- Ensure strong communication and follow-up with internal and external stakeholders.
Required Competencies
- 2+ years of US collections experience (preferred).
- Strong understanding of US collections processes and customer payment cycles.
- Experience using collections or A/R management software.
- Excellent negotiation and communication skills (written & verbal).
- Ability to work independently and collaboratively.
- Strong organizational and prioritization skills.
- High accuracy and attention to detail.
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