Associate – Business Analyst (Back Office – Finance & Accounting)

Location: Bangalore 

Work Mode: Hybrid

Experience: 0–3 Years

Department: Back Office – Finance & Accounting

Job Overview

We are seeking an Associate – Business Analyst to support US Collections within the Finance & Accounting Back Office team. The role involves contacting customers, managing receivables, preparing reports, and supporting month-end processes while collaborating with cross-functional teams.

Key Responsibilities

• Contact customers with past-due accounts to recover outstanding balances.
• Monitor Accounts Receivable (A/R) aging reports and prioritize collection efforts.
• Maintain accurate and updated collections records in the accounting system.
• Understand customer agreements and resolve issues impacting collections.
• Prepare and distribute collections reports and analysis for management review.
• Support month-end and year-end close activities related to receivables.
• Work with internal teams to identify discrepancies and resolve payment-related issues.
• Ensure strong communication and follow-up with internal and external stakeholders.

Required Competencies

• 2+ years of US collections experience (preferred).
• Strong understanding of US collections processes and customer payment cycles.
• Experience using collections or A/R management software.
• Excellent negotiation and communication skills (written & verbal).
• Ability to work independently and collaboratively.
• Strong organizational and prioritization skills.
• High accuracy and attention to detail.