Senior Consultant – STOM (Service Topology & Order Management)
Location: Bangalore, Karnataka, India
Experience: 7+ Years
Employment Type: Full-time
Role Overview
We are seeking an experienced Senior Consultant to serve as a Subject Matter Expert (SME) in the Service Fulfilment and STOM domain. This role involves working closely with clients to align business objectives with OSS platform capabilities, leading solution design, and ensuring successful service fulfilment implementations.
Key Responsibilities
Act as a consulting partner and SME in Service Fulfilment and Service Topology & Order Management.
Lead discovery, solutioning, and delivery activities for:
- Order Decomposition
- Order Orchestration
- Inventory-driven Service Fulfilment
Collaborate with clients to map business needs to OSS platform functionalities.
Provide strategic guidance on OSS solutions including Netcracker, Amdocs OSS, Cramer, and Ericsson Adaptive Inventory.
Ensure alignment between solution design, business requirements, and delivery timelines.
Required Skills & Qualifications
- 7+ years of experience in OSS/BSS consulting with a strong focus on STOM.
- Proven experience in order management, service fulfilment, and inventory management.
- Strong understanding of OSS platforms (Netcracker, Amdocs OSS, Cramer, Ericsson Adaptive Inventory).
- Excellent communication, stakeholder management, and consulting skills.
- Ability to lead solution delivery from discovery to deployment.
Primary Skills (Keywords)
Service Fulfilment | STOM | Service Topology | Order Management | OSS Platforms | Netcracker | Amdocs OSS | Cramer | Ericsson Adaptive Inventory | Order Orchestration | Inventory Management | Business Consulting