
Senior AV Engineer
@HypTechie posted 12 hours ago Shortlist Email JobJob Description
Location: Bangalore, India (Office Only)
Job Type: Permanent
Duration: 1 Year
Experience: 5 – 9 Years
Salary Range: ₹1,00,000 – ₹25,00,000 per annum
Job Summary:
Seeking a highly skilled Senior AV Engineer to manage advanced troubleshooting and support for AV systems. This role involves resolving Level 2 and Level 3 issues, with expertise in Cisco and Microsoft AV environments. The engineer will provide on-site programming support and ensure operational excellence of all AV equipment.
Key Responsibilities:
- Act as the primary Level 2 resource for break-fix issues on AV systems.
- Perform Level 3 troubleshooting for complex AV-related challenges.
- Adjust and support programming of AV systems to meet user and operational needs.
- Provide technical support for Cisco and Microsoft AV technologies.
- Collaborate with technical teams to deliver end-to-end AV support.
- Maintain detailed documentation of incidents, resolutions, and system changes.
- Respond to and manage AV incidents and service requests efficiently.
- Support additional AV OEM technologies as required.
Qualifications:
- 5–9 years of experience in AV support, particularly in Cisco and Microsoft environments.
- Strong hands-on expertise in troubleshooting and resolving AV hardware/software issues.
- Experience with programming and configuring AV systems.
- Excellent analytical and communication skills.
- Must be based in Bangalore, India.
Preferred Skills:
- Familiarity with AV OEMs beyond Cisco and Microsoft.
- Strong adaptability and willingness to stay current with AV technology trends.
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