Department: Finance – Business Applications
Location: Bengaluru, Karnataka
Employment Type: Full-Time
Experience Required: 7+ Years
About Perforce
At Perforce Software, we empower the world’s most innovative teams to solve complex challenges with confidence. Trusted by over 75% of the Fortune 100 and customers in 80+ countries, our solutions drive performance and security for mission-critical applications across industries.
We’re a collaborative community of thinkers, creators, and achievers, committed to inclusivity, creativity, and continuous learning. Join us in building the tools that power the DevOps of tomorrow.
Position Summary
We are looking for an experienced and proactive Principal Business Systems Administrator to join our Business Applications team. In this senior-level role, you will own the administration and optimization of our business application ecosystem—most notably Salesforce, along with other integrated platforms. You will collaborate closely with technical and business stakeholders to deliver robust, scalable solutions that improve operations across sales, support, marketing, finance, and more.
This is a high-impact, hands-on role ideal for a systems expert who thrives in cross-functional, global environments and has a strong understanding of multi-cloud business applications and integration frameworks.
Key Responsibilities
- Lead the design, configuration, testing, and deployment of changes across business applications, including Salesforce.
- Create custom integrations between systems using iPaaS tools or APIs.
- Develop and document technical solutions and architecture, data flow diagrams, and configuration best practices.
- Support and enhance functionality in Salesforce Sales, Service, Experience, and Revenue Cloud environments.
- Collaborate with Business Analysts and Developers to gather technical requirements and deliver multi-system solutions.
- Provide technical mentorship to team members and assist with complex production support or troubleshooting.
- Participate in M&A-related projects like application consolidation and data migrations.
- Proactively monitor Salesforce and other tools for feature updates, and evaluate potential business value.
- Ensure compliance with SDLC, release/change management, and documentation standards.
- Manage complex cross-functional projects independently, driving results aligned with business goals.
Required Qualifications
- 7+ years of experience as a business systems administrator or equivalent role.
- Hands-on experience with Salesforce configuration, customization, and administration.
- Deep understanding of multi-system integrations, data workflows, and iPaaS tools (e.g., Workato, Boomi, Mulesoft).
- Familiarity with APIs, JSON, Apex, or other relevant technologies (basic coding not required, but advantageous).
- Ability to work across multiple business domains including Sales, Marketing, Operations, and Support.
- Strong organizational and multitasking skills to manage multiple concurrent projects.
- Excellent verbal and written communication skills for both technical and non-technical stakeholders.
- Demonstrated problem-solving mindset with a high level of attention to detail.
- Ability to work independently and in a global, collaborative team environment.
Preferred (Nice to Have)
- Salesforce certifications (Administrator, Advanced Administrator, Platform App Builder, etc.)
- Experience with NetSuite or other ERP systems.
- Familiarity with Agile or Lean project methodologies.
- Previous experience with acquisition integrations.
Why Join Perforce?
- Work on a global team impacting key business applications that support growth and scale.
- Take ownership of projects in a fast-paced, agile environment.
- Grow your career in a company that values innovation, autonomy, and collaboration.
- Hybrid work flexibility with a supportive, high-performance culture.