Company: Accops
Location: Pune
Experience: 5+ Years
Education: BCA / MCA / BE / BTech (Preferably in Computer Science / IT)
Employment Type: Full-Time
Role Overview
Accops is looking for a dynamic and technically sound Presales Engineer to lead solution design, customer engagement, and technical consulting during the pre-sales lifecycle. The ideal candidate should be experienced in virtualization, security, and network technologies with the ability to map customer requirements to Accops’ solutions. This role requires a combination of technical expertise, leadership, and customer-facing skills.
Key Responsibilities
- Lead and mentor the Presales team, ensuring team alignment with business goals and customer expectations.
- Learn and certify in Accops products and conduct detailed product presentations, whiteboarding sessions, and demonstrations (on-site or remote).
- Engage with clients to gather technical requirements, present tailored solutions, and articulate the business and technical value of Accops’ offerings.
- Provide solution design, sizing, and architecture planning for Accops and associated third-party products.
- Support the sales team in building customer proposals, responding to RFPs, and providing technical support throughout the sales lifecycle.
- Prepare technical documentation such as competitive analysis, architectural diagrams, and statement of work (SoW).
- Handover project specifications and expectations to the implementation team for seamless deployment.
- Provide training and enablement to partner and customer technical teams.
- Create and maintain a knowledge base including best practices, FAQs, KB articles, and video tutorials.
- Stay updated with industry trends and emerging technologies relevant to virtualization, secure access, and identity management.
- Travel to customer locations for technical meetings, POCs, and presentations, as required.
Technical Skills Required
Mandatory:
- Proven team management experience in presales or solution consulting roles.
- Strong technical foundation in Windows and Linux operating systems.
- Solid grasp of networking fundamentals: DNS, DHCP, routing protocols, Active Directory, and VPNs.
- Experience with security protocols and tools: SAML, SSL, HTTPS, firewalls, ZTNA, CASB, SASE, Identity Federation.
- Practical knowledge in one or more Desktop Virtualization technologies such as Citrix, VMware Horizon, WVD, or MS RDP.
- Prior experience in solution architecture, capacity planning, and sizing for enterprise deployments.
- Ability to map customer requirements to Accops solutions and deliver technical value propositions effectively.
- Understanding of solution gaps, competition, and current technology landscape in secure access and workspace virtualization.
- Willingness to travel to client sites for demos, workshops, and meetings.
Good to Have:
- Presales experience in a start-up environment.
- Knowledge of Accops products and deployment practices.
- Experience with VDI, VPN, MFA, MDM, Azure, AWS, or similar technologies.
- Familiarity with Microsoft licensing models for Windows Server, RDS, etc.
- Customer-facing experience with CXO-level stakeholders.
Behavioral & Soft Skills
- Strong verbal and written communication skills.
- Leadership abilities with a collaborative and motivational approach.
- Clear and structured thought process with customer-first thinking.
- Proactive, accountable, and self-driven attitude.
- Analytical mindset with strong problem-solving capabilities.
- Ability to work under pressure, adapt quickly, and multi-task effectively.
- Flexible and open to learning emerging technologies and evolving requirements.
Why Join Accops?
Be a part of an innovative Indian product company empowering businesses to enable secure digital workspaces. You’ll be at the forefront of transforming how people work, with the opportunity to lead strategic pre-sales initiatives across industry verticals. Work with passionate people, cutting-edge technology, and real-world enterprise challenges.
