Marketing Delivery Associate – Business Analyst

Job Detail

Job ID 57278

Job Description

Location: Bengaluru, Karnataka, India (and one additional location)

Department: Consumer & Community Banking

Employment Type: Full-time

Overview

Are you ready to drive impactful digital marketing strategies that truly connect with customers? Join JPMorgan Chase as a Marketing Delivery Associate – Business Analyst, where you will play a vital role in executing high-quality, data-driven email marketing campaigns. You will collaborate across departments, analyze performance, ensure delivery excellence, and become a subject matter expert in digital marketing. This role is ideal for a digital marketing professional with a passion for precision, creativity, and cross-functional collaboration in a fast-paced, high-impact environment.

Key Responsibilities

Coordinate with cross-functional stakeholders and creative agencies to develop, execute, and optimize email marketing campaigns.
Manage and execute campaigns using Salesforce Marketing Cloud, ensuring accurate setup and timely delivery.
Pull, analyze, and interpret campaign performance data to generate actionable insights and recommendations.
Review web analytics, engagement, and conversion data to inform and refine digital strategies.
Ensure adherence to established quality control protocols and process compliance.
Serve as a subject matter expert in email marketing, contributing to the continuous improvement of marketing practices.
Act as a liaison between marketing, technology, and analytics teams to ensure successful campaign execution and reporting.
Promote a data-first mindset to support informed marketing decisions and enhance customer experience.

Required Qualifications, Capabilities, and Skills

Minimum 4+ years of experience in digital marketing and campaign management.
Hands-on experience with Salesforce Marketing Cloud is essential.
Working knowledge of HTML, CSS, and email design principles for responsive and accessible campaigns.
Strong analytical and problem-solving abilities; able to derive insights from campaign data.
Excellent communication and interpersonal skills; comfortable presenting findings and collaborating across teams.
High level of initiative, energy, and the ability to multitask effectively in a fast-paced environment.
Attention to detail with a process-driven approach to project execution and QA.
Ability to influence stakeholders in a matrixed organizational setup.

Preferred Qualifications

Experience in email marketing campaign execution, QA, and project management.
Solid understanding of digital marketing channels, especially email.
Familiarity with email best practices, compliance, deliverability, and optimization.
Proven track record of building and maintaining collaborative relationships across teams.
Any graduate degree with a minimum of 2+ years in email marketing will be an advantage.

Why Join Us?

Work at the forefront of digital transformation in financial services.
Engage in meaningful projects that impact millions of customers.
Access to world-class tools, learning opportunities, and growth pathways.
Be part of an inclusive culture that values innovation, agility, and collaboration.

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