Deskside Support Engineer (12 months Contract)

Contract @Congizant posted 9 hours ago
  • Hyderabad, Telangana, India View on Map
  • Post Date : July 3, 2025
  • Salary: ₹300,000.00 - ₹4,500,000.00 / Yearly
  • 0 Application(s)
  • View(s) 34
Email Job

Job Description

Location: Hyderabad, India

Job Type: Full-Time (Contract)

Work Model: Onsite (Work from Office)

About the Role:

Cognizant is seeking a Deskside Support Engineer to join our growing IT support team on a 12-month contractual basis. In this role, you will provide hands-on technical support for desktops, laptops, and end-user systems, ensuring a seamless IT experience for internal users. You’ll troubleshoot hardware/software issues, maintain high levels of customer satisfaction, and help optimize IT support operations.

Key Responsibilities:

  • Diagnose and resolve hardware, software, and connectivity issues on Windows and Mac environments.
  • Handle end-user requests, log detailed service tickets, and follow up to ensure timely resolution.
  • Provide support for Windows 10, Office 365, and Mac OS platforms.
  • Assist in troubleshooting network issues and basic Active Directory administration.
  • Offer remote support, including AV/teleconferencing systems and presentation equipment.
  • Escalate unresolved issues and system outages following standard protocols.
  • Maintain knowledge of internal SOPs and policies to deliver consistent support.
  • Ensure professional communication and provide user-friendly solutions.
  • Flexible to work in shifts, weekends, and holidays based on business needs.

Required Qualifications:

  • Associate degree in Computer Science or equivalent work experience.
  • 2–3 years of experience in Deskside/Desktop Support.
  • Proficient in Windows 10, Office 365, Mac OS, and remote desktop tools.
  • Strong troubleshooting skills in hardware, network, and software issues.
  • Good understanding of Active Directory, remote tools, and ticketing systems.
  • Strong verbal and written communication skills.
  • Ability to multitask and work in a high-pressure environment.
  • Exposure to AS400 systems is a plus.

Why Join Cognizant?

  • Work in a collaborative, high-caliber team
  • Be part of a company recognized as one of Forbes World’s Best Employers 2024
  • Learn from the best while making a meaningful impact
  • Access opportunities to build your IT career in a supportive, global environment

About Cognizant:

Cognizant (NASDAQ: CTSH) is one of the world’s leading professional services companies, helping clients modernize technology and transform operations. With 300,000+ associates globally, Cognizant fosters innovation and agility across industries and is consistently listed among the world’s most admired companies.

👉 Visit www.cognizant.com to learn more.

Share
     

Other jobs you may like

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
Scroll to Top
 
Required 'Candidate' login for send message Click here to logout And try again
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 10Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume
  • Upload Cover Letter

    To upload file size is (Max 1Mb) and allowed file types are (.doc, .docx, .pdf)

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Answers

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.