Location: Hyderabad, Telangana, India
Company: OpenText – The Information Company
About OpenText
OpenText is a global leader in information management, where innovation, creativity, and collaboration drive our success. We partner with the world’s most respected companies to tackle complex challenges and shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI powers everything we do—driving innovation, transforming work, and empowering digital knowledge workers. We’re hiring talented individuals to help shape the future of information management in ways AI can’t replace.
Your Impact
As a Cloud Applications Engineer, you will design, build, and support solutions to improve the availability, performance, and stability of OpenText services. You will automate repetitive processes, respond to alerts, troubleshoot complex issues, and manage both non-production and production environments. Your work will include monitoring, configuration management, disaster recovery planning, capacity engineering, and platform automation—primarily on AWS and GCP.
This role will begin with Operations Center responsibilities—monitoring solutions, taking proactive actions, and coordinating deployments—and grow into advanced problem-solving and troubleshooting across multiple solutions.
What the Role Offers
- End-to-end ownership of incident resolution and SLA adherence.
- Infrastructure setup, CI/CD, deployment, monitoring, maintenance, and operations across multiple environments.
- Application enhancements and ongoing maintenance.
- Collaboration with cross-functional teams to report and resolve bugs.
- Problem management, including root cause analysis.
- Weekend availability for scheduled maintenance and deployments.
What You Need to Succeed
- Education: Bachelor’s degree in Computer Science or related field.
- Experience: 3–5 years in Cloud Applications/Platforms.
- Knowledge of Linux and Java application support.
- DevOps skills: Terraform, GitLab, CI/CD pipelines.
- Experience with Terraform for Kubernetes clusters (GKE).
- Experience with BOSH for deploying Cloud Foundry.
- Expertise in Docker and Kubernetes deployments.
- Hands-on with AWS and GCP cloud platforms.
- Familiarity with Load Balancers/F5, Firewalls, SMTP, DNS, networking protocols.
- Experience with monitoring tools (JIRA, HP OM, New Relic, Dynatrace, Zabbix, etc.).
- Understanding of ITIL processes.
- Knowledge of middleware/webservers (Tomcat, Apache, JBoss).
- Scripting skills (Shell, Python, or similar).
- Experience with centralized logging tools (ELK, Graylog, Splunk).
- Strong analytical, problem-solving, and documentation skills.
- Self-motivated with excellent communication skills.