Join our dynamic Asset Servicing team as a Transaction Processing Manager, where you will play a crucial role in the operational management and control of our daily workflow. With a keen focus on corporate action and income products, you will ensure seamless and efficient processing, driving excellence in service delivery. Embrace the opportunity to lead with precision and impact, contributing to the success of our clients and the growth of our organization. Be at the forefront of innovation and excellence in asset servicing, and make a significant difference in the world of finance.
As a Transaction Processing Manager within the Asset Servicing team, you will be responsible for the operational management and control of the daily workflow, focusing on corporate action and income products.
Job Responsibilities:
- Manage the workflow through the life cycle of Corporate Action and Income products.
- Oversee operational management and control of the daily workflow within the Asset Services team.
- Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning.
- Ensure all daily controls and processing are completed and signed off, including client service inquiry resolution, cash and stock break, and event management, as well as all key metrics are produced as required.
- Provide direction and leadership to the team.
- Communicate effectively with the department, ensuring staff are aware of strategic and regulatory changes in the organization.
- Review and update the content and presentation of Standard Operating Procedures, in line with new policies and ongoing risk management activities.
- Contribute to the strategic development of asset servicing products.
Required qualifications, skills and capabilities:
- Operational subject matter expertise in Reconciliation, Settlements, Trade Support, Asset Servicing, Risk and Control, and Custody
- Strong people management skills, ability to lead and motivate managers
- Strong ability to learn ongoing stream of new markets, products, and processes
- Strong risk and control awareness, including the ability to effectively prioritize workloads and work to critical deadlines
- Confident communicator in all mediums with both internal and external clients
- Strategic thinker, ability to review and implement process improvements
- Bachelor’s degree
- Proficient in Microsoft Office products including Word, Excel, Access, and Outlook
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.